.. _troubleshooting: =============== Troubleshooting =============== Site set not found / invalid ============================ Activate the **gurado WebConnect** site set under TYPO3 site management. The set metadata must use the `label` key rather than the obsolete `title` field. Clear all caches after updating files. "No rendering definition" error =============================== Check that the site set and `fluid_styled_content` are active. The site set supplies `tt_content.gurado_webconnect` TypoScript. Generic frontend "Oops" error ============================= Find the request ID in `var/log/typo3_*.log` and inspect the exception. In an earlier development version, a data processor required a constructor argument that TYPO3 did not provide; update to the current branch. Widget does not appear ====================== * Confirm the **Storecode** is present and valid. * For Bubble Mode, confirm the site setting is enabled. * For Embed Mode, check the selected Article ID where relevant. * Clear caches and inspect browser developer tools for blocked script requests. * Review CSP/consent rules for `statics.gurado.de`. Composer dependency errors ========================== Do not globally disable security advisories to resolve dependency conflicts. Check project constraints and run a dry-run update of compatible TYPO3 packages. Support ======= For questions about the gurado platform or WebConnect integration, contact **support@gurado.de** or use the **support chat on** `www.gurado.de `_. Additional help is available at https://support.gurado.de. To report a technical issue with the TYPO3 extension, use https://github.com/guradogmbh/gurado-webconnect-typo3/issues.