FAQ

Bad Request

In most cases you get that error, if your Dropbox App does not have the required permissions. PLease visit App Console at Dropbox again and make sure you have activated files.metadata.read, files.content.read and files.content.write. Save your App. After each change at the Dropbox App you have to restart the AccessToken Wizard in your Dropbox TYPO3 FAL Storage and save the record again.

Upload of file XY failed

If you get this error message while uploading a new file, this is because you have missed to activate the Dropbox Permission files.content.write in your Dropbox App. Please visit: https://www.dropbox.com/developers Choose your App, switch to tab permission and activate that option.

Uploaded file could not be moved!

If you get this error message you have to activate the files.content.write permission in Developer corner of Dropbox: https://www.dropbox.com/developers but you have missed to re-authenticate your connection to Dropbox. Please move to your Dropbox FAL storage and start the Authentication Wizard again.

Using Dropbox Storage is slow

I know, but let me explain:

Dropbox delivers an API call to retrieve all folders and files of a given folder. But this request does not contain any image metadata like image dimension (width/height) anymore since 2019. As TYPO3 needs this information to render previews and the image in crop wizard, I have to start a second request for EACH image in selected folder to retrieve the image dimensions with help of another API endpoint. And if you have activated the image preview in filelist module it needs a third dropbox call to retrieve a specific thumbnail. All that costs a lot of time.

How to solve that?

  • Disable image preview in filelist and file browser. If you have a lot of images in your folder that would speed up the listing a lot
  • Good structure in your dropbox folder. Try to keep the amount of folders and files within a folder as small as possible
  • Move the temporary folder for dropbox storage to a faster storage (local storage/SSD). I have explained it in section Configure dropbox
  • Keep your files as small as possible in dropbox storage.

Cut and Paste copies files

That happens if you have deactivated the clipboard. Please activate the clipboard. You will find a button to activate "moving" files instead of "copying". If you know paste the file, it will be moved instead.