Configuration 

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TypoScript Constants 

plugin.tx_dveducationfaq.persistence.storagePid

plugin.tx_dveducationfaq.persistence.storagePid
type

int

Default

(empty)

UID of the sysfolder containing FAQ categories and items.

plugin.tx_dveducationfaq.settings.showRating

plugin.tx_dveducationfaq.settings.showRating
type

boolean

Default

1

Enable or disable the "Was this helpful?" rating buttons in the frontend. Set to 0 to hide them.

Plugins 

  • FaqList (CType: dveducationfaq_faqlist) — Main FAQ display with search, category filter, and accordion. Non-cacheable (POST search).
  • FaqRate (CType: dveducationfaq_faqrate) — AJAX endpoint for helpfulness rating. Returns JSON. Non-cacheable.

Helpfulness rating 

How it works 

Each FAQ item has two integer counters in the database:

  • helpful_yes — number of "Yes" clicks
  • helpful_no — number of "No" clicks

When a visitor clicks "Yes" or "No", a POST request is sent to the FaqRate plugin which increments the corresponding counter and returns a JSON response.

Backend view 

The counters are visible in the backend when editing a FAQ item:

  • Open a FAQ item record
  • Switch to the Rating tab
  • The fields "Helpful: Yes" and "Helpful: No" show the current counts (read-only)

The model also provides computed properties:

  • getHelpfulTotal() — sum of yes + no
  • getHelpfulPercentage() — percentage of "yes" votes